Career Opportunities

Employment Opportunities

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Job Title: Conference Services Coordinator
Department: Membertou Trade & Convention Centre
Reports To: MTCC Sales Lead

The Conference Services Coordinator’s role is to support the MTCC Sales Team and Food & Beverage Service Team to ensure client satisfaction. Ensuring that Banquet Event Orders (BEO's) & floor plans are entirely accurate for all meetings and events hosted in the MTCC is a key aspect of this position.

Duties and Responsibilities:

  • Develop and maintain a thorough knowledge of the services, facilities and features of the convention centre in order to provide accurate information to guests and potential customers.
  • Assist with sales tasks including but not limited to obtaining detailed information from prospective customer phone calls and relaying/inputting this information into event planning software, in order to assist the Sales Team.
  • Amend all issued BEO's in an accurate and timely manner as new information is received from the Sales Team, design floor plans for events using Visio software, and ensure that all affected departments receive the latest revised of the BEO's and floor plans.
  • Check charges daily to completed status for billing.
  • Contact client 3 business days in advance of the event to confirm guaranteed numbers and update event pro and advise affected departments for assigned groups.
  • Prepare & issue all materials for the weekly BEO meetings.
  • Responsible for preparing room signs for meetings, and for booking security, janitorial services, laundry services, snow removal, and parking restriction signage/pilons, as required for MTCC events.
  • Check meeting room setups each day to ensure cleanliness & accuracy.
  • Required to occasionally assist with event set up and decorating, food and beverage service, and other event duties as assigned by Management.
  • Issue change sheet daily Responsible for filing and updating sales forecast.
  • Comply with all Company Policies.
  • Maintain positive relationships with Membertou’s Internal and External Customers, ensuring transactions or information received on behalf of the Band and/or its members are kept confidential.
  • Maintain and improve Membertou’s Quality Management System as it relates to job related duties and/or department.
  • Other department related duties as required by the MTCC Sales Lead.

 

Skills & Qualifications:

  • Minimum 3 years’ food and beverage experience required.
  • Post-secondary certificate, Event Management is an asset.
  • Experience in event coordination is required.
  • Strong administration skills are required.
  • Must be proficient in using a computer and must be strong in using Word, Excel, Visio, event booking software and Social Media.
  • Friendly, enthusiastic, and have a sales oriented personality.
  • Work well under pressure and as part of a professional team.
  • Must be available for flexible work hours, as required to meet business needs, which may include work on holidays, weekends, evenings and early mornings.
  • Valid driver's license and own transportation required.
  • Ability to lift up to 25kg.
  • Preference given to Aboriginal peoples in accordance with the Aboriginal Employment Preferences Policy of the Canadian Human Rights Commission.

 

To Apply:

Submit your cover letter and résumé to:
Membertou Human Resources Department
Attention: Troy Paul
111 Membertou Street
Membertou, NS B1S2M9

Or via E-mail to:  jobs@membertou.ca

DEADLINE FOR APPLICATIONS:  October 26, 2018 @ 5:00pm. Thank you for applying, however, only those applicants selected for an interview will be contacted.

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Job Title: Teacher’s Aide (Term until June 30, 2019)
Department: Education
Reports To: Director of Education

Duties and Responsibilities

  • Discuss assigned teaching area with classroom teacher to coordinate student support efforts.
  • Assists students individually or in groups, with lesson assignments and reinforces learning concepts.
  • Involved in the Afterschool Program for the School.
  • Assist other staff members when required.
  • Other department related duties as required by the Director and/or Principal.
  • Maintain positive relationships with Membertou’s Internal and External customers, ensuring transactions or information received on behalf of the Band and/or its members are kept confidential.
  • Maintain and improve Membertou’s Quality Management System as it relates to job related duties and/or department.

Qualifications

  • Diploma/Certificate in educational support worker program or teacher’s aide;
  • Excellent oral and written communication skills;
  • Must have good organizational skills;
  • Preference given to Aboriginal peoples in accordance with the Aboriginal Employment Preferences Policy of the Canadian Human Rights Commission.

Applications/Resumes can be submitted to:
Membertou Human Resources Department
Attention: Troy Paul
111 Membertou Street
Membertou, NS    B1S2M9

Or via email to: jobs@membertou.ca

DEADLINE FOR APPLICATIONS:          November 2, 2018 @ 4:30 PM. Thank you for applying, however, only those selected for an interview will be contacted.

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Job Title: Membertou Trade & Convention Centre Manager

Department: Membertou Trade & Convention Centre (MTCC)

Reports To: Chief Operating Officer (COO)

The MTCC Manager is responsible for the oversight of the MTCC facility and staff. As the senior leadership for the MTCC, the Manager will lead several departments including, Sales, Catering, Kitchen & Kiju’s Restaurant, Tech/AV, and MTCC Box Office.

The MTCC Manager will also work closely with The Hampton Inn Manager, and the Membertou Heritage Park Manager – as the three entities work closely to provide the highest quality experience for guests and clients to Membertou.

The MTCC Manager will also work with other departments including, environmental services, building repairs & landscaping, marketing, corporate, and others as needed.

Duties and Responsibilities

  • Responsible to lead operations of Membertou Trade & Convention Centre 
  • Responsible for department and employee management and training
  • Participate and assist with hiring new employees, primarily direct reports, together with the Membertou Human Resources department 
  • Responsible to lead all MTCC departments in daily operations, and develop annual planning to ensure growth for MTCC
  • Attend Director’s meetings and Membertou Band Council meetings as needed
  • Responsible for oversight of standards for service levels to patrons, for room bookings, rental rates, catering and restaurant service
  • Responsible for the management of the safety and cleanliness of the property, as well as the quality of products and services provided to customers
  • Responsible for development of annual business plans and budgets in conjunction with the Membertou Finance department
  • Responsible for quality assurance processes and internal control measures for the MTCC operations
  • Work with Chief Operating Officer to ensure all policies, customer feedback, and contracts are dealt with in a positive and professional manner
  • Work with other departments within Membertou including, environmental services, marketing, communications, etc.
  • All other duties as assigned to ensure positive outcomes for MTCC

Education

Bachelor's degree in business, management, or equivalent. 

Additional training or degree in related field considered an asset. 

Qualifications and Skills

  • Excellent interpersonal skills
  • Excellent management skills
  • Ability to manage many people in diverse roles  
  • Strong budgeting and financial knowledge 
  • Understanding of Human Resource processes
  • Ability to create organized team with clear, effective objectives
  • Must be able to lead a positive team environment and work independently
  • Must be able to multi-task
  • Must be able to meet deadlines

Work Environment and Physical Demands

General office environment. Considerable stress may occur at times. Some lifting up to 20 pounds required.

 

Applications/Resumes can be submitted to:
Membertou Human Resources Department
Attention: Troy Paul
111 Membertou Street
Membertou, NS    B1S2M9

Or via email to: jobs@membertou.ca

DEADLINE FOR APPLICATIONS:          November 9, 2018 @ 4:30 PM. Thank you for applying, however, only those selected for an interview will be contacted.

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Job Title:        Food & Beverage Server – Experience Required!

Position:         Part-Time Hourly

Department:  Membertou Trade & Convention Centre (MTCC)

 

Duties and Responsibilities:

  • Ensure that pick-up and delivery of products to and from the kitchen is on time.
  • Serve alcoholic beverages as required.
  • Stay attentive to assigned tables. 
  • Responsible for setting up dinner tables and side stations. 
  • Responsible for ensuring that dining areas are kept clean and organized.
  • General maintenance such as washing tables, chairs, and buffet areas.
  • Keep service areas clean and free of debris, particularly the floors and side stations. 
  • Must be friendly, courteous and professional toward guests and co-workers.
  • Promote teamwork among the serving staff and with the kitchen staff.
  • Must be well groomed and appropriately dressed as per policy. 
  • Flexibility to work shifts for catered banquet events and/or restaurant dining room.
  • All duties common to a server position and/or as requested by management. 

 

Skills and Qualifications:

  • Minimum of 1 year of previous experience as a restaurant server is required.
  • Eligibility to serve alcoholic beverages is preferred.
  • Must have ability to lift up to 25 Kg. 
  • Familiarity with POS systems would be beneficial.
  • Safe food handling and responsible beverage service certifications would be an asset.
  • Must be willing to work a variety of hours, based on business needs.

 

To Apply: 

Submit your cover letter and résumé to:

Membertou Human Resources Department

Attention:  Troy Paul

111 Membertou Street

Membertou, NS B1S2M9

Or via E-mail to:  jobs@membertou.ca

Deadline for Applications: November 9, 2018 @ 4PM

Thank you for applying, however, only those selected for an interview will be contacted.